Modern industrial production, professional is the guarantee of efficiency, and the ability to respond quickly is the magic weapon for modern enterprises to overcome their opponents and gain market opportunities. As the leading mechanical equipment supplier in China, good services are always the core competitiveness of Pro-Technic. In order to adapt to the rapidly changing market situation and the professional and timely response required by our customers, Pro-Technic Machinery is now launching the “1 hour Response Service” arrangement!
▲ Pro-Technic Machinery’s huge team of technical engineers
The main content of Pro-Technic’s “1 Hour Response” service is: After receiving the customer’s technical inquiry, within one hour, Pro-Technic technical engineer answers the technical problems of the machine tool by telephone to help the customer to quickly deal with common faults. In the mechanical equipment industry, the common practice is that customers call the customer service when they call, and for the customer’s technical inquiry, it is difficult for the customer service staff to answer questions about the machine tool technology. In response to this situation, Pro-Technic Machinery is the first to implement a new service model that solves technical problems by arranging professional engineer to answer customer’s questions, so that technicians can directly address customer needs, simplify intermediate links, and improve service levels and efficiency. . Pro-Technic Machinery’s one-hour response service commitment is at the forefront of the industry from concept to implementation. Welcome to inquire technical service and support, our service hotline is 400-889-8282!